What is Empathy

Unity4 the developer of EmpathyCMS has been delivering advanced home agent and cloud technology and services since 2000. Our new EmpathyCMS product leverages our Rapport Contact Centre Platform to deliver a highly targeted sales tool for the modern outbound focused proactive sales team. In a contact centre or in the boarder inside sales world, Empathy delivers process, control and optimisation to what can sometimes be a difficult to manage and scale part of your business.