Logical Branch Scripting
Conversations Aren’t Linear – Your Scripts Shouldn’t Be Either
Our logical-branch scripting allows the sales rep to easily adapt to the changes in a conversation with prospects. Build out all the potential responses and objections a prospect may have at each stage of the conversation, then with one click your sales reps will see the appropriate information to handle any direction the conversation may take
Logical branch Scripting
Our scripting software gives your reps a gold standard for communicating with prospects
Easily create scripts to guide your salespeople through calls that adapt based on responses, control data collection, validation and much, much more.
Data Driven Scripting
Dynamic script control based on CRM data
Dynamically change scripts based on data you already have for each prospect. Don't build multiple scripts for different segments, define the script at real-time. Deliver serious efficiencies to your sales operation, while always maximising your chance of success.
Totally Web Based - No Software
Seamless VoIP integration - no need for other telephony
The Empathy Connect web-based interface enables your Sales team to easily follow your scripting call flow and capture accurate data as they do. You control the process. Call recording can be dynamically stopped and started, as well as many more scripting functions like address validation. All of this sits on top of our dialling and lead management system.
If you are a Sales agent using Empathy, it is as simple as painting with numbers!
